Shipping Information
All stock is on hand and ready to be shipped.
We strive to dispatch all orders as soon as possible.
Kindly be advised that we do not ship during weekends.
Christmas Cut-Off Dates
Make sure your Christmas presents arrive on time!
Check the Australia Post cut-off delivery dates here.
Click & Collect
In-store pick up is available from our Sydney store
1/1329 Pittwater Road, Narrabeen NSW 2067
Selected under shipping options - NARRABEEN STORE PICK-UP.
Orders are usually ready to collect within 2 hours (during business hours).
Shipping
We use Australia Post and/or Couriers Please to get your order to you fast.
Oversized and bulky items are delivered by courier. Please make sure you provide a delivery address that is attended during regular business hours. Oversized items cannot be sent to a PO Box.
Sydney Metro : 1-2 business days
NSW: 2-7 business days
Snowy Mountains Region: 2-14 business days
Melbourne Metro: 1-3 business days
VIC: 2-7 business days
Brisbane Metro/Gold Coast: 2-5 business days
QLD: 5-7 business days
FNQ: 7-14 business days
Adelaide Metro: 2-5 business days
SA: 5-7 business days
Perth Metro: 5-7 business days
WA: 7-14 business days
NT: 7-14 business days
TAS: 7-14 business days
Shipping timeframes are approximations.
Unforeseen circumstances may cause delays within the shipping company's operations, which are beyond our immediate control. Therefore we cannot guarantee delivery within the estimated time frame. Remote/rural locations will take longer.
Express Shipping:
Please contact us about AusPost Express shipping for non bulky items.
International Shipping:
Balmoral Boards cannot ship products outside Australia due to distribution restrictions from domestic suppliers.
Packaging
Where possible, we like to reuse boxes and packaging material to minimise waste.
We reserve the right to ship some sale items (e.g. Boots, Bindings, etc.) without their original packaging/box.